Survey Mastery: Creating and Harnessing Data-Driven Insights

Course overview

Collecting meaningful feedback is essential for understanding the success and areas for growth in any project or program. This course takes you step-by-step through the process of creating effective surveys, helping you design questions that provide reliable, useful insights. You’ll also learn how to analyse your survey results and present them in a way that leads to informed action.

From selecting the right types of questions to ensuring your survey is accessible to all, this course will provide practical tips and strategies for gathering both qualitative and quantitative data. Plus, we’ll cover different approaches to evaluation, allowing you to tailor your methods to fit the needs of your organisation or project.

Duration: 2-3 hours

What you will learn:

• How to design surveys that gather meaningful, unbiased feedback
• Best practices for writing clear, engaging, and effective survey questions
• The difference between qualitative and quantitative data, and how to collect both
• Key evaluation methods, including formative, summative, and process evaluations
• How to report your findings using charts, graphs, and narrative summaries
• Practical tools for ensuring survey accessibility and maximising response rates

Who is this course for?

This course is designed for:

• Project managers and coordinators looking to evaluate program impactResearchers and analysts seeking better data collection methods
• Researchers and analysts seeking better data collection methods
• Educators, facilitators, and workshop leaders gathering participant feedback
• Anyone responsible for designing surveys or collecting feedback in their role

This course is brought to you by the expert trainers at Artswork Professional Development, who are proud to share their decades of experience of personal and professional development within the creative, cultural and heritage sectors.